Posted on

Getting the most out of your home phone service

Residential phone users often struggle to find a good home phone service that is reliable, affordable, and yet delivers all what is being demanded from them. Different phone services offer different types of services. Residential phone users have to carefully see through the different options before choosing the best option. Let us have a look at the important aspects of an internet phone which would fulfill all the calling needs of a residential phone user.
The first important aspect of phone service for domestic phone users is service features. Different customers have different calling needs and each user wants to have the service features which fulfill all his requirements from a phone system. A lot of companies advertise a long list of service features that they offer. Ordinary customers get confused after seeing these long lists. Some features are considered advanced while others are basic. A residential phone user should not give importance to the number of service features listed but in fact have a look at features which he needs. Big internet phone service providers such as Axvoice, ensure that their customers get all the necessary features which fulfill all their calling needs.
Number porting
Number porting is another facility that must be considered very important by any phone user. Number porting means that you change your phone service but the old phone number is ported to the new phone service. This is a very useful feature as this ensures that all the people that have your older number can still call you even when you have shifted to a new phone service. You should check whether your phone service is providing that service or not because all phone service providers don’t offer that facility.
Calling rates
Different calling plans have different calling rates. Some plans are meant for residential phone users who have national calls to make while others are only meant for the callers with international calling requirements. Choosing a calling plan strictly in accordance with the needs will surely save a lot of money.
Quality of service
Voice quality makes a lot of difference. A good phone service always provides reliable and crystal quality voice which makes the phone using experience extremely pleasant.
Service reliability
Voice quality and service reliability are two different things. Service reliability means that you get your phone easily connected whenever you want to. You don’t experience any disconnections or interruptions.
Customer care
Home phone users should also be very concerned about the technical support and customer care that the service provider will provide them. Domestic phone users can often have problems or need customer care support to smoothly use their phone service. You should always subscribe to a service that is concerned about customers and will provide help in solving all problems.
BYOD (Bring Your Own Device)
This feature is useful for those domestic phone users who are switching from one phone service to the other. With this feature available, users have the facility of using any VoIP equipment which they want and the service provider will just charge some additional fee. However if this feature is not available then the phone user will have to invest in the equipment of the new phone service that he subscribed to.
A domestic phone user should look for all the above traits in his phone service as this help me derive maximum value for money out of the phone service he subscribed for.

Leave a comment